Were You Scammed

If you think that you’ve been scammed and wish to cease operation with one of these companies to work directly with your federal student loan servicer, these steps can help you report the issue and regain control of your student loans.

Cancel Your Connection With the Company

Request a refund and cancel contract
Contact your bank or credit card company to request payments to be stopped

Contact Your Lender or Servicer

These are the loan servicers for federally held loans made through the Department of Education.

LOAN SERVICER

CONTACT

CornerStone

1-888-556-0022

Great Lakes Educational Loan Services, Inc.

1-866-264-9762

Determine what options are available to protect your account
Check the status of your account and discuss options for payment or to postpone payment, if needed
Not sure who your servicer is? You can find them by logging into My Federal Student Aid.

Report the Company

There are many ways to report them. Learn more.

Regain Control of Your Student Loan Account

Change any account information you provided the company
Change your FSA ID password
Change your password with your federal student loan servicer
Call the company you contracted with to revoke Power of Attorney
Add additional levels of security if available – some servicers offer a PIN
Begin making payments on your account or review repayment options with your servicer if you are unable to afford your monthly payment

Discover What Options are Available to You For Free

Your federal student loan servicer is contracted to provide information about the following services, and more, FREE of Charge: Forgiveness/discharge, consolidation, options to lower and postpone monthly payments. Not sure who your servicer is? You can find them by logging into My Federal Student Aid.

Learn More About How To Protect Yourself

If you think that you’ve been scammed and wish to cease operation with one of these companies to work directly with your federal student loan servicer, these steps can help you report the issue and regain control of your student loans.

Cancel Your Connection With the Company

Request a refund and cancel contract
Contact your bank or credit card company to request payments to be stopped

Contact Your Lender or Servicer

These are the loan servicers for federally held loans made through the Department of Education.

LOAN SERVICER / CONTACT

CornerStone

1-800-663-1662

FedLoan Servicing (PHEAA)

1-800-699-2908

Granite State – GSMR

1-888-556-0022

Great Lakes Educational Loan Services, Inc.

1-800-236-4300

HESC/Edfinancial

1-855-337-6884

MOHELA

1-888-866-4352

Navient

1-800-722-1300

Nelnet

1-888-486-4722

OSLA Servicing

1-866-264-9762

Determine what options are available to protect your account
Check the status of your account and discuss options for payment or to postpone payment, if needed
Not sure who your servicer is? You can find them by logging into My Federal Student Aid.

Report the Company

There are many ways to report them. Learn more.

Regain Control of Your Student Loan Account

Change any account information you provided the company
Change your FSA ID password
Change your password with your federal student loan servicer
Call the company you contracted with to revoke Power of Attorney
Add additional levels of security if available – some servicers offer a PIN
Begin making payments on your account or review repayment options with your servicer if you are unable to afford your monthly payment